Medivet Islington Liverpool Road

- Many reviewers describe the team as caring, friendly, and welcoming, with several comments praising the general atmosphere at the practice. - Clinical appointments are often described as thorough and informative, including a kitten check and first vaccination and an exam for a very nervous dog. - Convenience comes up repeatedly, with owners saying they were fitted in at short notice and received quick service.

Medivet Islington Liverpool Road is part of the Medivet group and is identified as a veterinary nurse training facility. It appears geared toward routine care and preventive visits, with reviews describing vaccinations, check-ups, and some pet care appointments. Recent feedback is mostly positive about the team’s warmth and thoroughness, though there are also a small number of complaints about communication and how one stray-cat case was handled.

Services

•Routine consultations and check-ups: Reviews describe thorough examinations, including for pets that are anxious during vet visits, and mention being seen at short notice.
•Vaccinations and preventive care: A recent review mentions a kitten’s first vaccination, with the team described as informative and welcoming.
•Nervous pet handling: One owner specifically praised the vet for being thoughtful with a dog that is usually very nervous at appointments.
•Pet care examples mentioned in reviews: One owner describes a visit that included a manicure, teeth check, and groom for an older dog.
•Annual health care plan: Mentioned positively in a recent review, though no plan details are published here.
•Veterinary nurse training facility: Listed in structured clinic information.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. A recent reviewer also described the annual health care plan as good value.

People

•Dr Elle: Praised in a recent review as “incredible.”
•Ella, Charla, and Mary: Previously named by an owner as especially kind and helpful, including answering questions from a new puppy owner and helping with last-minute appointments.
•Jodi: Named as a nurse in one negative review about a stray-cat visit.
•Reception team: Often described as friendly and welcoming. Natalie at reception is praised in one recent review, while another dissatisfied reviewer thought the receptionist they spoke to may have been Natalie and described the phone manner negatively.

Reviews

Google shows 4.6 stars from 361 reviews. Recent feedback is largely positive overall, with a couple of more serious complaints standing out.

•Many reviewers describe the team as caring, friendly, and welcoming, with several comments praising the general atmosphere at the practice.
•Clinical appointments are often described as thorough and informative, including a kitten check and first vaccination and an exam for a very nervous dog.
•Convenience comes up repeatedly, with owners saying they were fitted in at short notice and received quick service.
•A small number of negative reviews report service problems, including one missed opening for a booked appointment with poor follow-up communication, and one complaint about a stray pregnant cat being handled dismissively and without useful guidance.

Reviews for Medivet Islington Liverpool Road

Note: Showing the 10 most recent Google reviews out of 361 we track in total. Recent reviews may not be representative of overall sentiment.

Sophie Bridge

1 month ago

Lovely practise with charming, caring staff. Great pet care

maria roche

Had a brilliant experience with Mazie who is 17+ She had a lovely 💅 manicure, teeth check & groom. Done by a very lovely vet. Mazie can't wait for her next visit.

Rosie Maddison

Annie S

I am extremely disappointed and appalled with the service I received at Medivet Liverpool Road. I brought in a stray cat that had been living in a local park for several weeks, possibly months. I had already explained over the phone that the cat did not have a microchip and appeared to be abandoned, but I was advised to bring her in anyway. When I arrived, the receptionist (a blonde woman wearing glasses, whose name I did not catch) was not welcoming. I was told that a nurse named Jodi would handle the case. Despite being told she has 10 years of experience, she did not take the cat out of the carrier to properly examine her. She scanned the cat for a microchip while the cat remained inside the carrier, unsurprisingly there was no chip, as I had already explained. I made it clear that the cat was stray or abandoned and that I had posted on social media to try to locate an owner, without success. I was then told that because the cat was friendly, I should simply release her back outside. When I raised concerns about the possibility of pregnancy, I was told that stray cats can have kittens outside. I was not offered any practical advice, guidance, or referrals to rescue organisations that could help. As someone trying to do the responsible thing for a vulnerable animal, I found this response dismissive and lacking compassion. Thankfully, I was able to find a rescue centre outside of London that agreed to take her in. It has since been confirmed that the cat is heavily pregnant, reinforcing my concerns that she needed proper care and support rather than being released back onto the streets. This experience left me feeling unsupported and deeply disappointed. I had expected more care, professionalism, and guidance from a veterinary practice.

Emil Lime

3 months ago

The best Vets and amazing nurses. Always a joy and always smiles. The most helpful team. Dr Elle is incredible and Natalie at reception is the absolute best. A truly warm and helpful team.

Haiden Roeger

Had a 9am appointment booked for 20th (Saturday), stood outside and it never opened. Had to then call around offices and Canonbury (who were lovely) then said Kensington should call to tell me the vets were ill. No one called/emailed/ notified. I paid for parking which in Islington is ridiculous. Sent an email yesterday after speaking to quite a rude receptionist (Natalie?) who I didn’t understand at first and so I said “is this Liverpool road” and she said “well that’s what I said.” Honestly - just really disappointing service all around. Happy to remove this review once/if I get a response to my email asking for the minimum my parking to be reimbursed.

Kara Cramphorn

4 months ago

This is an incredible practice, with friendly people who couldn't care more for your pet. I highly recommend it.

Daniela Avitabile

5 months ago

The vet was very thorough, and very thoughtful of our dog who is always very nervous during vet visits. The reception staff was very friendly as always.

Clare Coates

Able to get us in at short notice, quick and friendly service with a thorough check up. Would recommend

6 months ago