Snoots Vet Islington

My Bonnie like this Vets 🙃

Had an appointment yesterday to have my dog chemically castrated. We usually use the North London branch and thus far have been relatively happy with the service. Yesterday, however, has me questioning whether I'll continue membership as the vet absolutely destroyed my dogs coat shaving an unnecessary and totally excessive patch just for a simple subcutaneous injection. She informed me she'd need to shave a little and I presumed it'd be a small 10mm size patch given the size of the needle, which would have been easy to hide amongst the existing hair. She then told me to wait outside and to say I was shocked when she called me back in is an understatement! I felt it best to hold my tongue to avoid conflict but made a formal written complaint that same evening. I'm posting this review here to warn others. Please view the photo for the ruined coat. My dog has a wire double coat and we have him hand stripped as shaving ruins this. We can only hope it will grow back sufficiently well to eventually blend in but it will take months. All in all an extremely poor experience. What makes it even more annoying is the unnecessary nature of it, I really don't know what the vet was thinking!

Awesome vet and the yearly pass is definitely worth the money. We have moved from Australia to the UK and having the basic yearly vaccination/care is just absolutely amazing. Really caring staff and always very responsive. Thanks for your service ❤️ Ps: Please open one of you clinics near E1 🤣x

I do not recommend this Vet after complaining about the conduct of staff i was pressured to change my review to a positive one. The same behaviour happened again and I was banned. I signed up locally as I am a single mom and disabled. The care was in an area which cost over 60 pounds in a taxi each way. Over an hour Tube wasn't an option at rush hour in the morning with an animal. I waited 5 hours in the rain in a strange and dodgy area only to be told once again my animal hadn't yet been seen. My cat had been fasted from 11pm the previous day and no water since 7am. I could no longer leave my cat in their care. I was gaslit by a patronising and intimidating staff member who blamed me stating my cat had fleas ( which I already told them on triage). This is the second time I experienced aggressive and unprofessional behaviour and a total lack of care for my pets at snoots. If you dont drive and are not good with apps or if your autistic like me and need people to be clear about times and locations this vet isnt for you. They will ban you if you complain. I see medivet offers same monthly package for ten pound less and more locations which are accessible. In my experience this is NOT lgbt friendly and not a caring vet. I was sat down talking in a normal tone voice. There staff surrounded me standing up and filming me with a laptop. Then when I complained about their conduct I was banned and they have also banned a family member whos cat is registered there. The positive reviews cannot be trusted as if you leave a negative one they will call and email you to change it as they did with me. I am glad I no longer have to deal with this organisation my pet is still traumatised from yesterday's shenanigans.

My experience has been great. All very friendly with great communication. Paid the full year to get the dental clean for my dog (£396). Waited approx 1 month for appointment (fair enough as it’s a great deal that many are taking advantage of). They sent me a photo of my dog whilst he was there which I found comforting. They also took out some teeth during the procedure which they didn’t charge extra for as said the teeth were loose and didn’t feel another surgery was needed. This has saved me a fortune as elsewhere with teeth removal I was looking at well ok 1k. Very impressed and grateful for the amazing service. Makes a change to past vets who seem to think up ways to charge extra. Wish they’d open up some branches nearer to SE1.

At first, I was honestly a bit afraid that finding something affordable in London — especially for my kitten’s vaccine — might mean compromising on quality, treatment, or staff behaviour. But I was completely wrong! My visit to Snoots and Vet Marine was absolutely amazing. The team was kind, professional, and caring from start to finish. My kitten got her vaccine, microchip, deworming, and flea treatment, and everything went so smoothly. They treated her with so much love and attention. I’m really happy and satisfied with the service — it was far better than I expected! I’d highly recommend Snoots and Vet Marine to anyone looking for genuine care at a reasonable price. 🐾💛

I can’t recommend Snoots Vet highly enough! My cat Milo has had ongoing health issues, and every single time the team has taken his care seriously and helped him back to better health. It’s clear they’re not just in it for the money, they genuinely care, always explaining options and offering alternatives when needed. All of the staff have been so kind and supportive, but I want to especially thank Dr. Adam Werth and Sofia for being so attentive and communicative when Milo was at his worst. They made a difficult time much less stressful by making sure I understood everything and felt reassured. There are many more members of the Snoots team I could name who have been amazing with Milo. If you’ve ever felt let down by veterinary care, I would wholeheartedly recommend Snoots. They’ve shown me that it doesn’t have to be that way, your pets can receive compassionate, thorough care from people who truly love what they do. Well done Snoots🫶🏼

I have been with my little dog Aki with Snoots for more than a year and i couldn't be happier. The app works perfectly, there is so much support weather it would be a visit always available or online consultation they offer. I always felt Aki was treated with kindness and well cared for! So happy Snoots was reccomended to us and we will definetely continue our subscription in the future. Thank you to everyone at Snoots from me and Aki!

Marine was my vet, she was amazing with my dog as he is very anxious around strangers. She had to do different things to help him get all he needed from that appointment which took a lot of initiative. She took her time with him and also with me explaining everything we have to do and the medication. Wasn’t as expensive as I expected with all the meds I needed with this particular appointment. Regular appointments with the monthly fee which helps with smaller issues without the big cost. Very helpful and plenty of refreshments for you and your pets.

Exceptional Care at Snoots Vet Clinic! I am thrilled to share my experience at Snoots Vet Clinic! Sofia and Rachel are truly amazing; their dedication and compassion for the animals are unmatched. During our recent visit, we unfortunately ran 30 minutes late, but even though the clinic was closing, they patiently waited for us and provided a thorough assessment of our pet. Their professionalism and kindness made a stressful situation much easier to handle. I truly believe that Sofia and Rachel are the best vets out there! Thank you, Snoots Vet Clinic, for your outstanding care. We feel so fortunate to have you in our corner. Highly recommend!