Amwell Veterinary Practice

Amwell Veterinary Practice is described on its website as a “friendly” clinic offering advice and treatment for pets “at all stages of their lives,” with consultations by appointment only. Reviews suggest it works with both cats and dogs, and that owners use it for everything from first-time new-pet visits with lots of questions to repeat care over multiple years, including surgery. Experiences with the front desk are mixed: several owners mention helpful scheduling and information, while one recent review reports an unprofessional response when requesting a price estimate for a cat kidney blood test.

Concrete specifics supported by available sources

• •Puppy training is listed on the clinic website.
• •Owners mention long-term care for dogs, including “two surgeries” for an older dog.
• •New-cat appointments are described as question-heavy, with staff answering in detail and helping with scheduling.
• •One reviewer reports being told the practice was not taking them on as a new client and felt repeatedly pressed to name their previous vet when asking for an estimate.

Services

Based on the website summary and the latest reviews available

• •General veterinary consultations (website mentions advice and treatment across life stages; consultations by appointment only).
• •Puppy training (listed on the website).
• •Surgical procedures (an owner reports their older dog has had two surgeries at the practice).
• •Cat care, including first-time/new cat visits with extensive Q&A (reviewed).
• •Dog care over multiple years (reviewed).
• •Blood testing for kidney disease in cats is referenced by a prospective client seeking an estimate (the review does not confirm the test was performed there).

People

• •Margaret: Mentioned in reviews as helping schedule appointments and explain information to a new cat owner; also thanked by a long-term dog owner who says she “put animals first.”
• •Dale: Thanked alongside Margaret by a long-term dog owner who reports feeling confident leaving their dog for surgery.
• •Reception/front desk experience is inconsistent across reviews: one owner describes the receptionist as “very kind” and helpful with scheduling, while another describes the receptionist as “absolutely appalling” and “unprofessional” during an estimate/new client inquiry.

Reviews

Google rating: 4.4 stars from 251 reviews. “”

• •Strong satisfaction with care for cats and dogs, including confidence around surgery and multi-year relationships with the clinic.
• •Practical support for new owners, with one reviewer highlighting that many questions were answered and appointments were handled smoothly.
• •Front desk communication is a pain point for at least one reviewer, who reports difficulty getting a simple estimate and feeling turned away as a new client; this conflicts with other reviews praising helpful scheduling and information.