Amwell Veterinary Practice

Amwell Veterinary Practice presents itself as a friendly clinic offering advice and treatment for pets at all stages of life, with consultations by appointment only. Available information points to routine care for cats and dogs, support for new-pet owners, and longer-term care including surgery. Recent feedback remains mixed overall: many owners describe kind, confident care, while a small number of recent reviews raise concerns about reception communication and one rabbit case.

Services

•General consultations and ongoing care: The practice offers advice and treatment across different life stages, with consultations by appointment. Reviews describe both first visits for new pets and care built up over many years.
•Cat and dog care: Recent and earlier feedback includes new-cat appointments with detailed question-and-answer support, long-term care for dogs, and repeat care for a cat over more than nine years.
•Surgery: One long-term dog owner says their older dog had two surgeries at the practice and felt confident leaving their pet in the team’s hands.
•Puppy training: Listed on the clinic website.
•Diagnostics referenced in reviews: A prospective client asked for an estimate for a kidney blood test for a cat, though that review does not confirm the test was carried out there.
•Other species: One recent review discusses care relating to a rabbit, but there is not enough clear information to outline rabbit-specific services beyond that mention.

Pricing

No published pricing information is currently available for this clinic.

People

•Margaret: Praised for helping a new cat owner with scheduling and information, and also thanked by a long-term dog owner for putting animals first.
•Dale: Mentioned very positively by long-term clients, including one cat owner of more than nine years and one dog owner who felt confident about surgical care.
•Paula Cimiano: Named in a recent negative review concerning a rabbit’s earlier consultation notes.

Reviews

Amwell Veterinary Practice has a 4.4-star Google rating from 254 reviews.

•Several recent reviewers speak very warmly about the clinic’s care for cats and dogs, including long relationships with the practice and confidence in the team during treatment and surgery.
•Dale and Margaret are the staff members most often mentioned by name in positive feedback, with comments highlighting kindness, helpful communication, and a pet-first approach.
•New-pet support comes through clearly in one review from a first-time visitor, who said their many questions were answered and appointment booking was handled kindly.
•Recent criticism focuses on two areas: one reviewer describes a poor reception experience when asking for a blood-test estimate as a new client, and another raises a serious concern about an earlier rabbit consultation and says they did not receive a response from the practice.

Reviews for Amwell Veterinary Practice

Note: Showing the 8 most recent Google reviews out of 254 we track in total. Recent reviews may not be representative of overall sentiment.

Asher Kenton

1 month ago

We've been going to Amwell for more than 9 years for our cat. We've always received the best care and service. Dale seems to have the magic touch and has always been very helpful.

john Fitzpatrick

Matt Tremaine

2 months ago

I’m really concerned about the level of care a rabbit we recently adopted received at this practice. We were given his full medical history, with the most recent visit noted as November 2025. However, when he came into rescue he was clearly not in good condition, he had urine-stained, matted fur, overgrown nails, was overweight, and generally unwell. Despite this, the notes from this practice state that the vet, Paula Cimiano, had said everything was fine. We took him to our own vet for a check-up and they immediately found a lump in his bladder. An x-ray confirmed bladder stones. This is not something that develops overnight and should have been picked up during earlier appointments. This has left us very disappointed with the standard of care provided. The practice advertises “top quality” care, but based on our experience, this doesn’t feel accurate. I also received no response from the practice. I really hope the practice reviews its procedures, as no animal should be overlooked like this.

Valk Walk

4 months ago

Absolutely appalling receptionist, i needed to change vet and asked for an estimate for blood test for kidney disease for my cat ,at all costs she wanted to know who was my previous vet name, when I refused she told me that they are not taking on new clients that are already registered locally and should go back to my vet to repeat blood test. Unprofessional to say the least ,I got all estimates quickly over the phone with other vets and they just asked for the medical history to be emailed to them, none of them asked where I was registered. If you dont take on new clients then why asking for my vet name several times? Just to let you know my vet got paid £15.000 last year for medical bills and I got receipts to prove it ,this how much your rudness potentially costed your clinic, I pay dear for my cats when they are unwell and happy to do so. Wish you a good day madam!

Grace Gossard

Such a sweet experience here. I brought in my new cat and had a million questions that were all answered. Margaret was very kind with helping me schedule appointments and fill me in on all the information I needed. This was my first time here and I highly recommend them. Elowen was very happy as well!

Frank Cammaroto

5 months ago

Julianna E

Excellent customer service and great attention to care for our cat. Would highly recommend

Kristina Johansson

6 months ago

I have so much gratitude for Margaret and Dale. They put animals first. They have treated my two American cockers for 5 years now, my older dog has had two surgeries over the years with them and I feel so confident leaving them in their hands. I love a small family owned business, with super expertise and clear passion for animals. Forever thankful for them.