Medivet Hornsey

Medivet Hornsey is part of the Medivet group and offers both routine veterinary care and help with urgent problems. Recent feedback highlights clear communication, kind handling of anxious pets, and prompt support when needed, including surgery aftercare and same-day emergency access. Most recent experiences are positive, though a small number of reviews raise concerns about complaint handling and aspects of complex or out-of-hours care.

Services

• •Routine appointments and surgery: Owners mention planned procedures such as cat spaying/neutering, with same-day drop-off and collection and detailed aftercare explained at pick-up.
• •Urgent and emergency access: Same-day emergency appointments have been reported, including for pets not already registered with the practice. Out-of-hours cover is available through one of Medivet’s 24-hour centres.
• •Referral support and follow-up care: One owner describes a same-day referral to an animal oncologist, along with regular review appointments during an ongoing cancer case.
• •Support for nervous or reactive pets: Reviews describe patient, calm handling for anxious dogs, including helping a large reactive dog onto the scales and into a treatment room.
• •Prescriptions and training status: One owner mentions being able to obtain written prescriptions for medication bought online, and the practice is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The Medivet website lists an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. Recent feedback on value is mixed but generally positive, with several owners describing fees as reasonable, while one negative review disputes charges at the Medivet 24-hour clinic.

People

• •Ianthi (Head vet): Praised for patient, calm handling of an elderly reactive rescue dog, and also mentioned in connection with ongoing support and a same-day oncology referral for a cat with cancer.
• •Wider team: Recent reviews describe the vets and support staff as friendly, helpful, knowledgeable, and clear when explaining treatment plans, procedure timings, and aftercare.

Reviews

Google rating: 4.5/5 from 254 reviews.

• •Recent feedback is mostly very positive, with owners often describing the team as friendly, competent, efficient, and professional.
• •Clear explanations are a recurring theme, especially around surgery timings, what to expect on the day, and aftercare once pets go home.
• •Several owners highlight calm, patient handling of anxious or reactive pets, as well as responsive help for urgent issues such as same-day appointments and fast referrals.
• •A small number of recent negative reviews focus on care-plan administration and complaint handling, and one serious disputed account raises concerns about diagnosis and costs through the 24-hour service.