Dog & Cat Vets in Islington

## Summary Veteris Shoreditch Mobile provides **24/7 emergency veterinary care**, including **phone triage** and **at-home visits by veterinary surgeons** when needed. The service appears geared to urgent cases in both home and clinic settings: reviews describe **rapid assessment and treatment for poisonings/ingestions**, **surgery after a cat swallowed plastic**, and **end‑of‑life support at home**. Several owners also mention practical, process-focused touches such as **collecting details by phone before arrival to speed intake**, **updates while waiting**, and **follow‑up calls the next day or after the weekend to check recovery**. ## Services - **24/7 emergency vet care** with **phone triage** (website; reviews describe initial nurse calls that gathered details and guided next steps). - **Mobile (at-home) emergency visits** by veterinary surgeons (website; reviews describe home visits for assessment and care planning). - **Urgent treatment for toxin/medication ingestion** (reviews: dog ate heart tablets; dog ingested paracetamol; cat ingested plastic and required surgery). - **Surgery for an emergency case** (review: cat diagnosed and operated on after plastic ingestion). - **Hospitalisation/overnight stay** in at least some cases (review: “overnight stay”; another mentions the pet being “hospitalised”). - **End-of-life care at home** (reviews describe support for a peaceful death at home). Species mentioned: **cats, dogs, and exotic pets** (website). ## Pricing - One out-of-hours emergency visit is described as costing **£200** (review; no further price breakdown provided). ## People - **Dr Sebastian**: repeatedly associated (in one detailed review) with guiding an owner through an at-home euthanasia, described with specifics such as patience and helping create a peaceful passing. - **Natasha (RVN)**: mentioned as handling the initial phone call during a crisis, taking details while the owner was distressed and providing reassurance. - **Jennifer**: named as taking an initial call and arranging a home visit. - **Charlotte**: named as attending a home visit, assessing the cat and giving a “clear breakdown” of needs and risks. - **Ewelina, Carol, and EnéA-Lys**: named in relation to home visits and support during a pet’s final weeks; also mentions coordination with phone-team nurses and in-clinic staff during hospitalisation. ## Reviews **4.6 stars from 327 reviews.** Themes below are drawn from the latest written reviews available to us. - **Emergency response for ingestion/poisoning and acute illness**: examples include plastic ingestion requiring surgery, paracetamol ingestion, heart tablet overdose, and bloody diarrhoea. - **Process and communication under pressure**: owners describe phone triage capturing details before arrival, regular updates (including photos/videos in one case), and staff checking in about wait times during overnight A&E-style triage. - **Follow-up after treatment**: multiple reviews mention staff calling the next day or on the following Monday to check how the pet was doing. - **Home-based care when appropriate**: several owners describe vets attending at home, including for assessment and for end-of-life support. - **Waiting can happen during peak emergencies**: one owner reported arriving around midnight and waiting about an hour due to a more severe case being handled.

## Summary Village Vet Highbury is part of the Village Vet group and describes itself as a modern, state-of-the-art practice offering routine care (including nurse clinics, preventive treatments, and dentistry) as well as internal medicine. For out-of-hours and emergencies, it states cases are handled by the group’s Hampstead practice, which is open 24/7. From the latest reviews available to us, owners mention: - staff taking time to calm a very anxious dog during a visit (receptionist and vet both involved) - phone advice and support arranging a sooner appointment for a guinea pig - a conflicting negative report alleging “discriminatory behaviour,” alongside a separate complaint that the website didn’t work ## Services Services listed on the clinic website include: - Consultations - Veterinary nurse clinics - Vaccinations - Annual health checks - Microchipping - Neutering - Senior pet care - Nutrition and obesity support - Flea and worm treatment - Pet dental care - Internal medicine Out-of-hours & emergencies: the website says these are handled at the Village Vet Hampstead practice, which is open 24/7 for emergency pet care. ## People - **Anna/Ana (role not stated)**: mentioned in a review as giving reassuring advice over the phone about a guinea pig and helping the owner find a sooner appointment. - **Receptionist and vet (names not stated)**: praised together for actively helping to settle a “very anxious dog” during a visit, with the owner saying they felt listened to and relieved. ## Reviews **Google rating: 4.6 stars from 215 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Help with anxious pets: one owner says the receptionist and vet went “out of their way” to calm a very anxious dog, and they felt listened to. - Support between visits: one owner highlights calming phone advice about a guinea pig and help securing an earlier appointment. - Concerns raised: one reviewer alleges discriminatory behaviour and says they switched vets; another complains the website didn’t work (and one 1-star review is posted with no written detail).

## Summary Medivet Islington Cross Street is part of the Medivet group, led on-site by veterinary surgeon David Rubiera‑Conesa, and set up for general practice care with diagnostic support (in‑house lab, X‑rays and ultrasound) plus cardiology-related work (ECG and cardiology listed as a specialty). The clinic offers 15‑minute consultations and nurse clinics, and owners mention practical admin support such as help with pet travel documentation (animal health certificates). Reviews frequently describe clear explanations from the lead vet and responsive communication (including quick replies to emailed concerns), alongside one detailed complaint about being pushed toward extra tests/dental work and problems accessing plan benefits. ## Services - **Consultations:** 15‑minute consultations (as listed on the clinic site). - **Preventive care:** vaccinations; parasite care (flea/tick/worm prevention referenced via “parasite care” and reviews discussing deworming/flea treatments); microchipping. - **Neutering:** pet neutering. - **Dentistry:** dentistry listed (one reviewer also mentions dental work being suggested). - **Diagnostics & facilities:** in‑house laboratory, X‑rays, ultrasound; ECG. - **Cardiology:** cardiology listed as a specialty (with ECG offered). - **Documentation:** animal health certificates; reviews also reference travel documents being handled. - **Nurse support:** nurse clinics; the practice is a **Veterinary Nurse Training** facility (from structured clinic data). - **Home visits:** home visits listed. - **Out of hours:** out‑of‑hours care is stated to be available at **Medivet 24 Hour Kensington**. - **Species treated:** cats, dogs, rabbits, and small mammals. - **Medication policy:** the website text asks clients to return unused medications for safe disposal. ## People - **David Rubiera‑Conesa (lead vet):** multiple reviews highlight detailed, easy-to-understand explanations about dogs’ health and describe him as thorough; another review specifically thanks him for handling travel documentation “with ease.” - **Grace:** mentioned positively in a review as professional on a recent visit. - **Tess:** named in a review as helping make check-ups and vaccinations for a senior dog and senior cat feel comfortable. ## Reviews **Google rating: 4.7 stars from 288 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear communication and explanations:** owners describe the lead vet sharing knowledge in a way that’s “easy to understand,” and being thorough during appointments. - **Responsiveness and access:** one reviewer says booking via the website is easy, and that emailed concerns about their cats got quick, helpful responses; another says the team “will find you an appointment if it’s urgent.” - **Routine care and admin support mentioned:** check-ups and vaccinations for senior pets are specifically referenced, as is help with travel documents/animal health paperwork. - **End-of-life support:** one family mentions the clinic sent a card after they had to say goodbye to a dog. - **Conflicting experiences around costs and plans:** one reviewer reports feeling pressured into “random tests or dental work” and was unhappy with a monthly subscription experience (including not being called back and being told the pet needed weighing again before receiving treatments), while another reviewer explicitly says they did not get the impression the clinic was “in it for the money.”

## Summary Goddard Veterinary Group Highbury is part of the Goddard Veterinary Group. The practice advertises on-site diagnostics (including blood testing and x‑ray) alongside routine vet care, and directs emergency/out-of-hours cases to Wanstead Veterinary Hospital (open 24/7, 365 days a year). The website also offers a free new pet health check, which is echoed in recent reviews where owners describe getting a new-pet check within two days and receiving practical advice. Recent reviewers repeatedly name individual staff for clear explanations and helpful front-desk support, and mention gentle handling during a nail trim. ## Services Based on the website and recent reviews, services mentioned include: - Consultations (including standard, follow-up and extended appointments) - Free new pet health check (as advertised and described by a reviewer) - Blood testing - Diagnostic imaging, including x‑ray (on-site facility listed) - Dentistry - Vaccinations (dog and cat initial courses and boosters) - Flea and worm treatment - Microchipping - Weight and diet advice - “Wellness health screen” (listed on the site) - Nail trimming (mentioned in a recent review) Emergency/out-of-hours care: provided via Wanstead Veterinary Hospital, stated to be open 24 hours a day, 365 days a year. ## Pricing Website-listed fees include: - Standard vet appointment: £61 - Follow-up vet appointment: £56 - Extended vet appointment: £95 - Dog castration: from £310 - Bitch spay: from £390 - Cat castration: £125 - Cat spay: £150 - Dog initial vaccination: £95 - Dog annual booster vaccination: £75 - Cat initial vaccination: £99 - Cat annual booster vaccination: £75 - Animal Health Certificate: £240 - Microchip: from £31.61 - Direct Claim insurance fee: £33 - Prescription fee per item: included in medication fee (if dispensed in practice) - Prescription fee per item (for dispensing elsewhere): £25.85 ## People - **Zeta (vet)**: mentioned for explaining “clearly and in-depth” and providing care that the owner described as both expert and warm. - **Kelly (front desk)**: described as “super helpful.” - Reviews also single out the receptionist/nurse team generally for being helpful, and staff for gentle handling (including supporting a cat through a first nail trim). ## Reviews **Google rating: 4.3 stars from 136 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear, detailed explanations from the vet are specifically highlighted (one reviewer names vet Zeta). - Front-desk support is repeatedly called out as helpful (one reviewer names Kelly). - Owners describe being able to get an appointment quickly (including a free new pet check within two days). - Gentle handling and practical care during routine procedures is mentioned (a cat nail trim, plus advice for a newly adopted cat).

## Summary Medivet Hornsey is part of the Medivet group. It’s set up for both routine care and urgent problems: reviewers mention same-day emergency appointments (including for pets not registered) as well as planned procedures like cat spaying/neutering with detailed drop-off and aftercare explanations. The practice is also listed as a veterinary nurse training facility. Reviewers describe calm, step-by-step handling for anxious and reactive dogs (including getting a large reactive dog onto the scales and into a treatment room), and same-day referrals when specialist input was needed (an oncology referral issued the same day). One recent review strongly disputes the quality and ethics of care around a seriously ill cat (alleged misdiagnosis and high-cost recommendations), so experiences appear mixed in complex cases. ## Services - Routine surgery: cat spaying/neutering (same-day drop-off and collection described), with aftercare instructions explained at pick-up. - Urgent appointments: same-day emergency appointment mentioned (including for a dog not registered with the practice). - Referral support: same-day referral issued to an animal oncologist when requested; ongoing review appointments for a cat with cancer were mentioned. - Handling/behaviour support during visits: anxious and reactive dogs were specifically mentioned, with staff using patience and calming handling to complete exams/measurements. - Veterinary Nurse Training facility (as listed in the clinic data). - Emergency care pathway (from Medivet site): access to around-the-clock emergency care at one of Medivet’s 24-hour centres (with an overnight consultation fee described on the website). ## Pricing - Overnight emergency consultation fee (per Medivet website): **£130** for consultations between **7pm and 9am**. - One reviewer alleges being **charged £150** at a Medivet 24-hour clinic “for the conversation,” and being quoted **£1000** to leave their cat for monitoring/assessment. ## People - **Ianthi (Head vet)**: mentioned by name in a review. Owners describe her as patient with an “elderly and reactive rescue dog,” including getting the dog to walk onto the weighing scales and into a treatment room, and supporting ongoing care for a cat with cancer (reviews and follow-ups until end-of-life). - Other vets/staff are repeatedly described as explaining plans in detail (e.g., drop-off/pick-up times for surgery, aftercare instructions), answering questions, and helping anxious pets stay calm during visits. ## Reviews **Google rating: 4.5 stars from 249 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear explanations around procedures and aftercare (spay/neuter drop-off and same-day collection; aftercare discussed in detail). - Managing nervous or reactive pets: owners describe patient, calming handling that makes appointments easier. - Access and responsiveness: same-day urgent appointment reported, including for a pet not previously registered. - Referrals and ongoing monitoring: same-day specialist referral requested and provided; regular reviews mentioned during a cancer case. - A serious negative account alleges misdiagnosis and unethical/high-cost recommendations via the 24-hour clinic, with the owner reporting their cat later died—this conflicts with multiple reports of thorough, supportive care.